Healthcare ERP: Patient-Centered, System-Driven

Healthcare ERP

Transforming Healthcare with Digital Innovation

We design intelligent, secure, and scalable ERP solutions for clinics, hospitals, wellness centers, and diagnostic labs. Our Healthcare ERP brings patient care, resource management, and operations together into a single seamless system.

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The Challenge

Healthcare organizations face scattered systems for records, resources, billing, inventory, appointments and compliance, where manual processes create inefficiencies, errors, and silos that slow down care delivery and decision-making.

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The Solution

X365 Healthcare ERP unifies all operations—from EMR and appointment management to pharmacy, consent capture, before-after photos, and treatment room usage. It streamlines patient care, resource management, and financial workflows in one secure platform.

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The Impact

Clinics and hospitals reduce admin time by 40%, improve patient turnaround and satisfaction, ensure compliance, and enable faster decision-making with integrated dashboards and real-time data.

The Challenge

Healthcare organizations face scattered systems for records, resources, billing, inventory, appointments and compliance, where manual processes create inefficiencies, errors, and silos that slow down care delivery and decision-making.

The Solution

X365 Healthcare ERP unifies all operations—from EMR and appointment management to pharmacy, consent capture, before-after photos, and treatment room usage. It streamlines patient care, resource management, and financial workflows in one secure platform.

The Impact

Clinics and hospitals reduce admin time by 40%, improve patient turnaround and satisfaction, ensure compliance, and enable faster decision-making with integrated dashboards and real-time data.

Talk to our solution consultant to select the best-suited modules for your venture.

Connect with our expert consultant to identify the most relevant modules tailored to your business needs, ensuring efficiency, scalability, and a seamless patient experience.

Modules

Healthcare Management System Modules

No.1

Patient Relationship Management (CRM)

Build stronger patient connections with tools to manage communication, track interactions, and deliver personalized care experiences — from the first appointment to ongoing follow-ups.

No.2

Electronic Medical Records (EMR)

Centralize patient histories, diagnoses, lab results, and treatment plans in a secure digital record, ensuring accurate, accessible, and real-time information across departments.

No.3

Inventory & Stock Management

Track medicines, medical supplies, and equipment in real time with automated alerts for low stock, expiries, and replenishment — ensuring resources are always available when needed.

No.4

Point of Sale (POS) – Front Desk & Pharmacy

Simplify billing and payments with an integrated POS system that connects front desk services and pharmacy sales, ensuring fast transactions, accurate records, and seamless patient experiences.

No.5

Human Resource Information System (HRIS)

Manage staff recruitment, scheduling, payroll, and performance on one platform, empowering healthcare teams with streamlined HR processes and better workforce visibility.

No.6

E-Commerce & Online Shop

Enable patients to conveniently purchase medicines, wellness products, or healthcare services online with a secure, integrated e-commerce platform that extends your reach beyond the clinic or hospital.

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Integrated Accounting System

Automate your financial workflows with expense tracking, revenue mapping, invoice management, and tax handling—all aligned with local regulatory standards.

No.8

Asset Registry & Maintenance

Track, register, and maintain medical equipment and facility assets with ease — ensuring optimal performance, timely servicing, and reduced downtime across healthcare operations.

No.9

Online Appointment & Queue Management

Enable patients to book appointments online. Real-time updates of waiting lists, queue status, and doctor availability—reducing no-shows and improving patient satisfaction.

No.10

Patient Consent & Content App

Digitize consent forms and treatment documents with secure electronic signatures and multimedia support, ensuring transparency, compliance, and a smoother patient onboarding experience.

No.11

Before & After Photo Management

Capture, organize, and securely store treatment photos to document patient progress, enhance transparency, and support both clinical evaluation and patient satisfaction.

No.12

Treatment Room & Service Monitoring

Optimize room usage and track service delivery in real time, ensuring efficient scheduling, reduced downtime, and a smoother patient care experience.

No.13

Pharmacy Management (POS-Integrated)

Manage prescriptions, medicine stock, and pharmacy sales with an integrated system that connects directly to POS, ensuring accuracy, compliance, and fast service for patients.

No.14

Laboratory & Blood Test Integration

Seamlessly connect lab orders, blood test results, and patient records in one system, reducing manual errors, speeding up diagnostics, and giving doctors real-time access to critical insights.

No.15

Third-party Integrations & API Support

Seamlessly connect with insurance platforms, lab equipment, SMS gateways, payment gateways, and other healthcare systems for complete interoperability.

Case Studies

Healthcare ERP Case Studies

Skin Clinics

Skin Clinics

Case Study 1: Christell Skin Clinic – Boosting Client Retention with Digital Photo Records

Christell Skin Clinic struggled with tracking treatment progress and showcasing results to clients. With X365’s Before & After Photo Management, they securely documented every session. Integrated Consent Forms and EMR ensured compliance, while Treatment Room Monitoring improved space utilization. In just three months, X365 helped increase their client return rate by 38%, building stronger trust and loyalty.

Case Study 2: Cocochic – Managing Multi-Branch Appointments & Pharmacy



Cocochic faced challenges in managing appointments across multiple branches and keeping pharmacy operations synchronized. With X365’s Online Appointment & Queue Management, bookings were streamlined and waiting times reduced. The integrated Pharmacy Management module ensured accurate stock tracking and faster service. In just four months, X365 improved appointment efficiency by 42% and boosted overall client satisfaction.

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Case Study 1: Christell Skin Clinic – Boosting Client Retention with Digital Photo Records

Christell Skin Clinic struggled with tracking treatment progress and showcasing results to clients. With X365’s Before & After Photo Management, they securely documented every session. Integrated Consent Forms and EMR ensured compliance, while Treatment Room Monitoring improved space utilization. In just three months, X365 helped increase their client return rate by 38%, building stronger trust and loyalty.

Case Study 2: Cocochic – Managing Multi-Branch Appointments & Pharmacy



Cocochic faced challenges in managing appointments across multiple branches and keeping pharmacy operations synchronized. With X365’s Online Appointment & Queue Management, bookings were streamlined and waiting times reduced. The integrated Pharmacy Management module ensured accurate stock tracking and faster service. In just four months, X365 improved appointment efficiency by 42% and boosted overall client satisfaction.

Dental Clinics

Dental Clinics

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Case Study 1: PearlSmile Dental – Digitizing Patient History & X-rays

PearlSmile Dental Clinic struggled with maintaining paper-based patient histories and managing X-ray records efficiently. With X365’s Electronic Medical Records (EMR), they digitized charts, diagnoses, and X-rays for secure, instant access. Integrated Consent Forms simplified legal compliance, while the Patient Relationship Management (CRM) module improved follow-ups. In just three months, X365 reduced record-handling time by 45% and enhanced patient confidence through streamlined care.

Case Study 2: DentalCare+ – Automating Billing and HR for Growing Practice



DentalCare+ struggled with manual billing and HR processes that slowed down operations as the practice expanded. With X365’s Integrated Accounting System, they automated billing, payroll, and financial reporting for greater accuracy. The Human Resource Information System (HRIS) streamlined staff scheduling and performance tracking. In just four months, X365 reduced administrative workload by 40% and enabled the clinic to focus more on patient care.

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Case Study 1: PearlSmile Dental – Digitizing Patient History & X-rays

PearlSmile Dental Clinic struggled with maintaining paper-based patient histories and managing X-ray records efficiently. With X365’s Electronic Medical Records (EMR), they digitized charts, diagnoses, and X-rays for secure, instant access. Integrated Consent Forms simplified legal compliance, while the Patient Relationship Management (CRM) module improved follow-ups. In just three months, X365 reduced record-handling time by 45% and enhanced patient confidence through streamlined care.

Case Study 2: DentalCare+ – Automating Billing and HR for Growing Practice



DentalCare+ struggled with manual billing and HR processes that slowed down operations as the practice expanded. With X365’s Integrated Accounting System, they automated billing, payroll, and financial reporting for greater accuracy. The Human Resource Information System (HRIS) streamlined staff scheduling and performance tracking. In just four months, X365 reduced administrative workload by 40% and enabled the clinic to focus more on patient care.

Ayurveda Clinics

Case Study 1: HerbCure Ayurveda – Blending Tradition with Digital Efficiency

HerbCure needed to manage multiple treatment rooms and track herbal product sales. X365 deployed Treatment Room Service Tracking, Inventory with Expiry Alerts, and POS for medicine sales. EMR supported traditional treatment logs, and E-Commerce allowed online selling of Ayurveda oils and tonics. Result: 35% revenue increase through product sales and reduced wastage.

Case Study 2: Sanjeewa Ayurveda Centre – Structured Appointments & Staff Performance

Manual appointment booking caused scheduling chaos. X365’s Online Appointment & Queue Module solved this, with smart booking by service type and therapist availability. Employee KPIs and Attendance via HRIS allowed the owner to track therapist performance. Revenue grew by 27% through better resource utilization.

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Ayurveda Clinics

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Case Study 1: HerbCure Ayurveda – Blending Tradition with Digital Efficiency

HerbCure needed to manage multiple treatment rooms and track herbal product sales. X365 deployed Treatment Room Service Tracking, Inventory with Expiry Alerts, and POS for medicine sales. EMR supported traditional treatment logs, and E-Commerce allowed online selling of Ayurveda oils and tonics. Result: 35% revenue increase through product sales and reduced wastage.

Case Study 2: Sanjeewa Ayurveda Centre – Structured Appointments & Staff Performance

Manual appointment booking caused scheduling chaos. X365’s Online Appointment & Queue Module solved this, with smart booking by service type and therapist availability. Employee KPIs and Attendance via HRIS allowed the owner to track therapist performance. Revenue grew by 27% through better resource utilization.

Private Hospitals

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Case Study 1: LifeCare Private Hospital – Centralized Patient Records Across Departments



LifeCare had fragmented patient data between departments. With X365’s Central EMR, CRM, Lab Integration, and Pharmacy POS, the hospital created a unified patient experience. Combined with Asset Registry and Maintenance Scheduling, operational efficiency rose by 45%, and doctors reported better treatment accuracy.

Case Study 2: MedCity Hospital – Automated Billing & Integrated Services



MedCity needed a solution for smooth billing across consultation, labs, and pharmacy. X365’s Integrated POS and Accounting System ensured no manual reconciliation. Consent App covered surgery approvals, and HRIS managed 100+ staff members. Hospital admin time dropped by 40%, and billing errors reduced to less than 1%.

Private Hospitals

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Case Study 1: LifeCare Private Hospital – Centralized Patient Records Across Departments



LifeCare had fragmented patient data between departments. With X365’s Central EMR, CRM, Lab Integration, and Pharmacy POS, the hospital created a unified patient experience. Combined with Asset Registry and Maintenance Scheduling, operational efficiency rose by 45%, and doctors reported better treatment accuracy.

Case Study 2: MedCity Hospital – Automated Billing & Integrated Services



MedCity needed a solution for smooth billing across consultation, labs, and pharmacy. X365’s Integrated POS and Accounting System ensured no manual reconciliation. Consent App covered surgery approvals, and HRIS managed 100+ staff members. Hospital admin time dropped by 40%, and billing errors reduced to less than 1%.

Private Practice Physicians

Case Study 1: Dr. Nadeesha’s Practice – Going Paperless with EMR

A busy general physician, Dr. Nadeesha wanted to ditch paper files. X365 provided a slimline EMR, Online Booking, and Queue Management system. Within weeks, the clinic handled 25% more patients daily, while Accounting Integration tracked daily income without manual records.

Case Study 2: Dr. Perera’s Diabetes Clinic – Streamlined Patient Follow-Ups



Managing chronic care patients meant heavy follow-up. X365’s CRM, Lab Test Module, and Auto Reminders for follow-ups helped Dr. Perera increase repeat visits by 40%. Digital Consent Forms reduced legal exposure, and Asset Maintenance ensured medical equipment stayed compliant.

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Private Practice Physicians

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Case Study 1: Dr. Nadeesha’s Practice – Going Paperless with EMR

A busy general physician, Dr. Nadeesha wanted to ditch paper files. X365 provided a slimline EMR, Online Booking, and Queue Management system. Within weeks, the clinic handled 25% more patients daily, while Accounting Integration tracked daily income without manual records.

Case Study 2: Dr. Perera’s Diabetes Clinic – Streamlined Patient Follow-Ups



Managing chronic care patients meant heavy follow-up. X365’s CRM, Lab Test Module, and Auto Reminders for follow-ups helped Dr. Perera increase repeat visits by 40%. Digital Consent Forms reduced legal exposure, and Asset Maintenance ensured medical equipment stayed compliant.

Blood Testing Labs

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Case Study 1: BioLabs Diagnostics – Lab Report Automation with ERP Sync



BioLabs needed to eliminate manual report generation and data mismatches. X365 delivered Lab Test Integration, linking equipment with the EMR to auto-upload results. Patients received PDF reports instantly via SMS. Their turnaround time dropped from 8 hours to 2.

Case Study 2: MediScan Labs – Managing Multi-Location Labs with Central Dashboard

MediScan operates three labs and needed central visibility. X365’s Multi-Location Inventory, Online Appointment, and Staff HRIS unified all branches. Managers now get instant performance insights per location, and POS is adapted for lab test packages. Customer satisfaction rose with faster check-ins and zero duplicate entries.

Blood Testing Labs

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Case Study 1: BioLabs Diagnostics – Lab Report Automation with ERP Sync



BioLabs needed to eliminate manual report generation and data mismatches. X365 delivered Lab Test Integration, linking equipment with the EMR to auto-upload results. Patients received PDF reports instantly via SMS. Their turnaround time dropped from 8 hours to 2.

Case Study 2: MediScan Labs – Managing Multi-Location Labs with Central Dashboard

MediScan operates three labs and needed central visibility. X365’s Multi-Location Inventory, Online Appointment, and Staff HRIS unified all branches. Managers now get instant performance insights per location, and POS is adapted for lab test packages. Customer satisfaction rose with faster check-ins and zero duplicate entries.

Pricing

Affordable Pricing Tailored for Business Growth

At X365, our work speaks for itself. From custom web and mobile applications to cloud-powered platforms and digital marketing success stories, our portfolio showcases the results of creativity, collaboration, and technical excellence.

why choose us
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No High
Upfront Fees

Enjoy affordable, risk-free
entry with pricing plans
tailored to fit businesses of
all sizes and stages.

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Scale As
You Grow

Our flexible model grows
with your business —
upgrade anytime as your
needs and success expand.

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Transparent
Revenue Share

Only pay a fair share — with
a maximum 2% revenue cut,
no hidden costs, just
growth-focused pricing.

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No High
Upfront Fees

Enjoy affordable, risk-free entry with pricing plans tailored to fit businesses of all sizes and stages.

ERP_ICON2

Scale As
You Grow

Our flexible model grows with your business —upgrade anytime as your needs and success expand.

X365_Frog

Transparent
Revenue Share

Only pay a fair share — with a maximum 2% revenue cut, no hidden costs, just growth-focused pricing.