Telecommunication Analytics

From Analytics to Action: Safety and Savings.

Smart Applications of Business Intelligence

We empower telecom operators to transform data streams into insights that improve customer experience, optimize network performance, and unlock new revenue opportunities. With Power BI, providers gain real-time visibility into usage, churn, and operational efficiency.

Customer Experience Analytics

Track call quality, complaints, and satisfaction metrics to reduce churn.

Network Performance Monitoring

Visualize coverage gaps, downtime, and bandwidth utilization in real time.

Churn Prediction & Retention

Identify at-risk customers early and create targeted retention strategies.

Revenue & Billing Analytics

Analyze ARPU (Average Revenue Per User), billing accuracy, and fraud detection.

Usage & Traffic Insights

Understand voice, SMS, and data consumption trends to optimize packages.

Operational Efficiency

Monitor workforce productivity, field operations, and resource allocation.

Market & Product Strategy

Monitor workforce productivity, field operations, and resource allocation.