Retail ERP: Smart Selling Made Simple
Retail ERP
Revolutionizing Retail Operations with Smart ERP
The retail industry moves fast—so should your business. Our Retail ERP helps you manage everything from point-of-sale transactions to inventory, HR, and online sales in one unified platform. Built for fashion outlets, electronics dealers, pharmacies, grocery chains, and wholesale traders, X365’s ERP adapts to both physical and digital retail environments.
The Challenge
Retail businesses face issues like stock mismatches, disconnected online and offline sales, manual billing, and poor customer retention. These inefficiencies lead to revenue leakage and poor customer satisfaction.

The Solution
X365 Retail ERP synchronizes POS, e-commerce, inventory, CRM, and accounting. It supports both retail and wholesale models with real-time stock tracking, automated promotions, and multi-location control.

The Impact
Retailers reduce stockouts by 70%, increase sales efficiency, improve customer loyalty, and enable smarter purchasing and inventory decisions that protect margins and scale operations.
The Challenge
Educational institutions deal with disjointed systems for admissions, class management, payments, internships, and exams. Manual processes cause delays, confusion, and poor student experiences—especially when scaling online and hybrid learning.
The Solution
X365 Education ERP integrates CRM, course management, LMS, payments, internship tracking, credentialing, and alumni engagement. It supports academic, admin, and student interactions in a single connected environment.
The Impact
Institutions save up to 60% on administrative workload, offer students a seamless learning experience, improve engagement, and gain visibility into performance, retention, and alumni outcomes.
Talk to our solution consultant to select the best-suited modules for your venture.
Connect with our expert consultant to identify the most relevant modules tailored to your business needs, ensuring efficiency, scalability, and a seamless patient experience.
Modules
Retail Business Management System Modules

E-Commerce & Online Storefront
Launch and manage your own online store seamlessly integrated with your inventory and accounting systems. Track product availability, manage orders, and offer multiple payment and delivery options—fully synced with your offline operations.

Customer Relationship Management (CRM)
Build customer loyalty with detailed purchase history, targeted promotions, SMS/email campaigns, and loyalty point systems. Improve repeat business through data-driven customer engagement.

Smart Inventory & Stock Management
Track real-time inventory across multiple locations with barcode/RFID support. Set minimum stock alerts, automate reordering, and manage stock returns with full traceability by batch, brand, or SKU.

Financial Management & Accounting
Automate your retail finances—from daily sales and expenses to supplier payments and VAT. Get real-time profit/loss dashboards and generate detailed financial reports for better business decisions.

Human Resources & Payroll (HRIS)
Digitally manage staff attendance, shift scheduling, leave approvals, payroll calculations, and performance reviews. Whether it's floor staff or delivery drivers, track KPIs to ensure efficiency.

Retail POS (Point of Sale) System
Fast and intuitive POS designed for quick billing, barcode scanning, discount handling, and receipt printing. Fully integrated with stock, CRM, and accounting for seamless sales processing.

Wholesale POS & Bulk Order Management
Enable bulk billing, customer-specific pricing, and credit-based sales for your wholesale clients. Track receivables, manage bulk inventory dispatch, and auto-generate delivery notes.

Asset Registry & Maintenance
Maintain digital records of all retail infrastructure—shelves, AC units, POS terminals, delivery vehicles, and more. Schedule maintenance and prevent downtime with lifecycle tracking.

Third-Party Integrations & API Connectivity
Integrate effortlessly with payment gateways, courier services, accounting software, marketplace platforms, and hardware devices like barcode printers and customer displays.
Case Studies
Retail ERP Case Studies
Fashion & Apparel Stores
Fashion & Apparel Stores
Case Study 1: UrbanLook – Growing Sales with E-Commerce Integration
UrbanLook, a trendy clothing boutique, struggled with tracking stock between their store and new online platform. X365 deployed Smart Inventory, Retail POS, and E-Commerce Integration. Customers could shop online with real-time stock visibility. Result: 50% online order growth, and in-store staff saved hours in manual syncing.
Case Study 2: Velvet Vogue – Centralized Promotions and CRM
Velvet Vogue had no structured loyalty or promotional system. With Customer CRM and Retail POS, they introduced automated SMS offers, birthday rewards, and a point-based loyalty program. Sales rose by 30% in three months and repeat purchases increased by 42%.




Case Study 1: UrbanLook – Growing Sales with E-Commerce Integration
UrbanLook, a trendy clothing boutique, struggled with tracking stock between their store and new online platform. X365 deployed Smart Inventory, Retail POS, and E-Commerce Integration. Customers could shop online with real-time stock visibility. Result: 50% online order growth, and in-store staff saved hours in manual syncing.
Case Study 2: Velvet Vogue – Centralized Promotions and CRM
Velvet Vogue had no structured loyalty or promotional system. With Customer CRM and Retail POS, they introduced automated SMS offers, birthday rewards, and a point-based loyalty program. Sales rose by 30% in three months and repeat purchases increased by 42%.
Electronics & Mobile Stores
Electronics & Mobile Stores



Case Study 1: TechHouse – Efficient Inventory & Warranty Tracking
Managing high-value items with warranties was a headache for TechHouse. X365’s Inventory Management tracked products by serial number and integrated Warranty Management through CRM. They also linked their POS to Accounting, reducing audit time by 70%.
Case Study 2: ElectroHub – Scaling with Wholesale & Retail POS
ElectroHub serviced both end customers and resellers. X365 implemented dual Retail & Wholesale POS with custom pricing tiers and invoice management. Accounting Integration automated receivables, and HRIS managed sales team KPIs. Monthly revenue reporting became real-time, helping the owner expand to two more locations.

Case Study 1: TechHouse – Efficient Inventory & Warranty Tracking
Managing high-value items with warranties was a headache for TechHouse. X365’s Inventory Management tracked products by serial number and integrated Warranty Management through CRM. They also linked their POS to Accounting, reducing audit time by 70%.
Case Study 2: ElectroHub – Scaling with Wholesale & Retail POS
ElectroHub serviced both end customers and resellers. X365 implemented dual Retail & Wholesale POS with custom pricing tiers and invoice management. Accounting Integration automated receivables, and HRIS managed sales team KPIs. Monthly revenue reporting became real-time, helping the owner expand to two more locations.
Grocery & Supermarkets
Case Study 1: FreshMart – Stock Automation with Expiry Alerts
FreshMart had frequent product wastage due to poor tracking. X365’s Inventory System flagged near-expiry products, and POS synced sales with stock automatically. They also integrated Accounting and E-Commerce for online grocery sales. Waste reduced by 35%, and delivery orders grew steadily.
Case Study 2: GreenBasket – End-to-End Digital Store Management
GreenBasket, a medium-sized supermarket, needed control over checkout speed, promotions, and inventory restocking. With Retail POS, CRM, Smart Stock Alerts, and HRIS, they streamlined everything from billing to employee shift tracking. Their checkout queue times dropped by 40%, and daily reconciliation became fully automated.



Grocery & Supermarkets

Case Study 1: FreshMart – Stock Automation with Expiry Alerts
FreshMart had frequent product wastage due to poor tracking. X365’s Inventory System flagged near-expiry products, and POS synced sales with stock automatically. They also integrated Accounting and E-Commerce for online grocery sales. Waste reduced by 35%, and delivery orders grew steadily.
Case Study 2: GreenBasket – End-to-End Digital Store Management
GreenBasket, a medium-sized supermarket, needed control over checkout speed, promotions, and inventory restocking. With Retail POS, CRM, Smart Stock Alerts, and HRIS, they streamlined everything from billing to employee shift tracking. Their checkout queue times dropped by 40%, and daily reconciliation became fully automated.
Pharmacies



Case Study 1: MediCare Pharmacy – Controlled Stock & Medical POS
MediCare faced issues with medicine expiry and overstocking. X365 introduced Pharmacy Inventory Management with batch number, expiry tracking, and auto-reordering. POS was integrated for retail medicine sales, and Asset Registry tracked chillers and medical storage equipment. Inventory losses reduced drastically.
Case Study 2: HealthPlus Pharmacy – Online Store & Prescription Sales
HealthPlus wanted to sell online but manage prescriptions securely. With E-Commerce, CRM, and Accounting Integration, patients uploaded prescriptions and paid online. Medicine was tracked and dispatched with proper compliance. Online sales accounted for 22% of monthly revenue within 3 months.
Pharmacies

Case Study 1: MediCare Pharmacy – Controlled Stock & Medical POS
MediCare faced issues with medicine expiry and overstocking. X365 introduced Pharmacy Inventory Management with batch number, expiry tracking, and auto-reordering. POS was integrated for retail medicine sales, and Asset Registry tracked chillers and medical storage equipment. Inventory losses reduced drastically.
Case Study 2: HealthPlus Pharmacy – Online Store & Prescription Sales
HealthPlus wanted to sell online but manage prescriptions securely. With E-Commerce, CRM, and Accounting Integration, patients uploaded prescriptions and paid online. Medicine was tracked and dispatched with proper compliance. Online sales accounted for 22% of monthly revenue within 3 months.
Wholesale & Distribution Businesses
Case Study 1: LankaTrade Distributors – Bulk Sales & Credit Handling Made Easy
LankaTrade had over 200 B2B clients and managed everything manually. X365’s Wholesale POS, Credit Customer Management, and Accounting Automation helped track each buyer’s terms, outstanding balances, and delivery notes. Efficiency improved, and payment collection became 35% faster.
Case Study 2: MegaSupplies – Multi-Warehouse Inventory & Asset Control
With 3 warehouses and constant dispatches, MegaSupplies needed clarity. X365 implemented Multi-location Inventory, Asset Registry, and Warehouse Stock Transfers. Integrated HRIS managed warehouse staff by shift. Now, they have 100% visibility across all locations and zero missed deliveries.



Wholesale & Distribution Businesses

Case Study 1: LankaTrade Distributors – Bulk Sales & Credit Handling Made Easy
LankaTrade had over 200 B2B clients and managed everything manually. X365’s Wholesale POS, Credit Customer Management, and Accounting Automation helped track each buyer’s terms, outstanding balances, and delivery notes. Efficiency improved, and payment collection became 35% faster.
Case Study 2: MegaSupplies – Multi-Warehouse Inventory & Asset Control
With 3 warehouses and constant dispatches, MegaSupplies needed clarity. X365 implemented Multi-location Inventory, Asset Registry, and Warehouse Stock Transfers. Integrated HRIS managed warehouse staff by shift. Now, they have 100% visibility across all locations and zero missed deliveries.
Pricing
Affordable Pricing Tailored for Business Growth
At X365, our work speaks for itself. From custom web and mobile applications to cloud-powered platforms and digital marketing success stories, our portfolio showcases the results of creativity, collaboration, and technical excellence.


No High Upfront Fees
Enjoy affordable, risk-free entry with pricing plans tailored to fit businesses of all sizes and stages.
Scale As You Grow
Our flexible model grows with your business — upgrade anytime as your needs and success expand.

Transparent Revenue Share
Only pay a fair share — with a maximum 2% revenue cut, no hidden costs, just growth-focused pricing.

No High Upfront Fees
Enjoy affordable, risk-free entry with pricing plans tailored to fit businesses of all sizes and stages.

Scale As You Grow
Our flexible model grows with your business —upgrade anytime as your needs and success expand.

Transparent Revenue Share
Only pay a fair share — with a maximum 2% revenue cut, no hidden costs, just growth-focused pricing.