Healthcare ERP: Patient-Centered, System-Driven
Healthcare ERP
Transforming Healthcare with Digital Innovation
At X365, we build intelligent, secure, and scalable ERP solutions tailored for clinics, hospitals, wellness centers, and diagnostic labs. Our Healthcare ERP unifies patient care, resource management, and operational efficiency into one seamless system.
The Challenge
Healthcare providers struggle with fragmented systems for patient records, billing, inventory, appointments, and compliance. Manual coordination leads to delays, errors, and data silos—especially in clinics and hospitals with growing service lines.

The Solution
X365 Healthcare ERP unifies all operations—from EMR and appointment management to pharmacy, consent capture, before-after photos, and treatment room usage. It streamlines patient care, resource management, and financial workflows in one secure platform.

The Impact
Clinics and hospitals reduce admin time by 40%, improve patient turnaround and satisfaction, ensure compliance, and enable faster decision-making with integrated dashboards and real-time data.
The Challenge
Healthcare providers struggle with fragmented systems for patient records, billing, inventory, appointments, and compliance. Manual coordination leads to delays, errors, and data silos—especially in clinics and hospitals with growing service lines.
The Solution
X365 Healthcare ERP unifies all operations—from EMR and appointment management to pharmacy, consent capture, before-after photos, and treatment room usage. It streamlines patient care, resource management, and financial workflows in one secure platform.
The Impact
Clinics and hospitals reduce admin time by 40%, improve patient turnaround and satisfaction, ensure compliance, and enable faster decision-making with integrated dashboards and real-time data.
Talk to our solution consultant to select the best-suited modules for your venture.
Connect with our expert consultant to identify the most relevant modules tailored to your business needs, ensuring efficiency, scalability, and a seamless patient experience.
Modules
Healthcare Management System Modules

Patient Relationship Management (CRM)
Centralize and manage patient interactions, inquiries, follow-ups, appointment history, and feedback. Improve engagement with automated reminders and targeted communications.

Electronic Medical Records (EMR)
Maintain detailed patient records including history, diagnosis, prescriptions, and progress notes. Ensure data accuracy, compliance, and quick access across departments.

Inventory & Stock Management
Track all medical supplies, consumables, and equipment. Get real-time updates on stock levels, expiry dates, and automated reordering alerts for uninterrupted operations.

Point of Sale (POS) – Front Desk & Pharmacy
Separate POS terminals for services (consultations, procedures) and retail (medications, wellness products). Ensure accurate billing, instant invoicing, and receipt generation.

Human Resource Information System (HRIS)
Manage your healthcare team’s attendance, leave, shifts, payroll, and performance KPIs. Ideal for both full-time and rotating shift-based staff.

E-Commerce & Online Shop
Sell supplements, skincare, or wellness products online. Integrate stock, orders, delivery, and payments into one connected ecosystem.

Integrated Accounting System
Automate your financial workflows with expense tracking, revenue mapping, invoice management, and tax handling—all aligned with local regulatory standards.

Asset Registry & Maintenance
Digitize and track all clinical and non-clinical assets, including medical equipment and IT infrastructure. Schedule preventive maintenance and manage depreciation logs.

Online Appointment & Queue Management
Enable patients to book appointments online. Real-time updates of waiting lists, queue status, and doctor availability—reducing no-shows and improving patient satisfaction.

Patient Consent & Content App
Capture digital consent forms for procedures and document patient acknowledgements. Store and retrieve securely in compliance with privacy protocols.

Before & After Photo Management
Capture, organize, and securely store treatment progress photos. Ideal for cosmetic, dermatology, dental, and aesthetic services.

Treatment Room & Service Monitoring
Assign treatment rooms, track usage, manage services delivered per room, and generate performance analytics by therapist or doctor.

Pharmacy Management (POS-Integrated)
Automate medicine dispensing, track prescriptions, manage expiry and batch numbers, and integrate with EMR for real-time treatment syncing.

Laboratory & Blood Test Integration
Record lab test orders, track sample status, auto-sync results to patient EMRs, and generate patient-friendly reports.

Third-party Integrations & API Support
Seamlessly connect with insurance platforms, lab equipment, SMS gateways, payment gateways, and other healthcare systems for complete interoperability.
Case Studies
Healthcare ERP Case Studies
Skin Clinics
Skin Clinics
Case Study 1: Precision Aesthetics – Boosting Client Retention with Digital Photo Records
Precision Aesthetics faced challenges in tracking treatment progress and showcasing results to clients. With X365’s Before & After Photo Management, they securely documented each session. Integrated Consent Forms and EMR ensured legal compliance, while the Treatment Room Monitoring module allowed better room scheduling. Their client return rate increased by 38% in just three months
Case Study 2: SkinGlow Clinic – Managing Multi-Branch Appointments & Pharmacy
SkinGlow had two branches and struggled with appointment overlaps and manual pharmacy billing. X365 ERP enabled Online Appointment Booking with Queue Management and implemented Pharmacy POS synced with Inventory. With E-Commerce integration, they launched an online skincare product store. Results: 50% fewer missed appointments and a new revenue stream through product sales.




Case Study 1: Precision Aesthetics – Boosting Client Retention with Digital Photo Records
Precision Aesthetics faced challenges in tracking treatment progress and showcasing results to clients. With X365’s Before & After Photo Management, they securely documented each session. Integrated Consent Forms and EMR ensured legal compliance, while the Treatment Room Monitoring module allowed better room scheduling. Their client return rate increased by 38% in just three months
Case Study 2: SkinGlow Clinic – Managing Multi-Branch Appointments & Pharmacy
SkinGlow had two branches and struggled with appointment overlaps and manual pharmacy billing. X365 ERP enabled Online Appointment Booking with Queue Management and implemented Pharmacy POS synced with Inventory. With E-Commerce integration, they launched an online skincare product store. Results: 50% fewer missed appointments and a new revenue stream through product sales.
Dental Clinics
Dental Clinics



Case Study 1: PearlSmile Dental – Digitizing Patient History & X-rays
PearlSmile needed a better way to track dental charts and treatment history. With EMR, Before & After Images, and CRM, dentists could access patient history instantly. The system also supported Lab Test Integration for pathology reports and Asset Maintenance for dental tools. Result: Reduced consultation time and 90% improvement in patient documentation accuracy.
Case Study 2: DentalCare+ – Automating Billing and HR for Growing Practice
With a growing team of dentists and staff, DentalCare+ turned to X365 ERP to automate HRIS, Payroll, and Shift Scheduling. POS Billing with treatment-specific packages and Automated Accounting Integration improved revenue tracking. Their monthly admin workload dropped by 60%, and patient satisfaction improved due to transparent billing.

Case Study 1: PearlSmile Dental – Digitizing Patient History & X-rays
PearlSmile needed a better way to track dental charts and treatment history. With EMR, Before & After Images, and CRM, dentists could access patient history instantly. The system also supported Lab Test Integration for pathology reports and Asset Maintenance for dental tools. Result: Reduced consultation time and 90% improvement in patient documentation accuracy.
Case Study 2: DentalCare+ – Automating Billing and HR for Growing Practice
With a growing team of dentists and staff, DentalCare+ turned to X365 ERP to automate HRIS, Payroll, and Shift Scheduling. POS Billing with treatment-specific packages and Automated Accounting Integration improved revenue tracking. Their monthly admin workload dropped by 60%, and patient satisfaction improved due to transparent billing.
Ayurveda Clinics
Case Study 1: HerbCure Ayurveda – Blending Tradition with Digital Efficiency
HerbCure needed to manage multiple treatment rooms and track herbal product sales. X365 deployed Treatment Room Service Tracking, Inventory with Expiry Alerts, and POS for medicine sales. EMR supported traditional treatment logs, and E-Commerce allowed online selling of Ayurveda oils and tonics. Result: 35% revenue increase through product sales and reduced wastage.
Case Study 2: Sanjeewa Ayurveda Centre – Structured Appointments & Staff Performance
Manual appointment booking caused scheduling chaos. X365’s Online Appointment & Queue Module solved this, with smart booking by service type and therapist availability. Employee KPIs and Attendance via HRIS allowed the owner to track therapist performance. Revenue grew by 27% through better resource utilization.



Ayurveda Clinics

Case Study 1: HerbCure Ayurveda – Blending Tradition with Digital Efficiency
HerbCure needed to manage multiple treatment rooms and track herbal product sales. X365 deployed Treatment Room Service Tracking, Inventory with Expiry Alerts, and POS for medicine sales. EMR supported traditional treatment logs, and E-Commerce allowed online selling of Ayurveda oils and tonics. Result: 35% revenue increase through product sales and reduced wastage.
Case Study 2: Sanjeewa Ayurveda Centre – Structured Appointments & Staff Performance
Manual appointment booking caused scheduling chaos. X365’s Online Appointment & Queue Module solved this, with smart booking by service type and therapist availability. Employee KPIs and Attendance via HRIS allowed the owner to track therapist performance. Revenue grew by 27% through better resource utilization.
Private Hospitals



Case Study 1: LifeCare Private Hospital – Centralized Patient Records Across Departments
LifeCare had fragmented patient data between departments. With X365’s Central EMR, CRM, Lab Integration, and Pharmacy POS, the hospital created a unified patient experience. Combined with Asset Registry and Maintenance Scheduling, operational efficiency rose by 45%, and doctors reported better treatment accuracy.
Case Study 2: MedCity Hospital – Automated Billing & Integrated Services
MedCity needed a solution for smooth billing across consultation, labs, and pharmacy. X365’s Integrated POS and Accounting System ensured no manual reconciliation. Consent App covered surgery approvals, and HRIS managed 100+ staff members. Hospital admin time dropped by 40%, and billing errors reduced to less than 1%.
Private Hospitals

Case Study 1: LifeCare Private Hospital – Centralized Patient Records Across Departments
LifeCare had fragmented patient data between departments. With X365’s Central EMR, CRM, Lab Integration, and Pharmacy POS, the hospital created a unified patient experience. Combined with Asset Registry and Maintenance Scheduling, operational efficiency rose by 45%, and doctors reported better treatment accuracy.
Case Study 2: MedCity Hospital – Automated Billing & Integrated Services
MedCity needed a solution for smooth billing across consultation, labs, and pharmacy. X365’s Integrated POS and Accounting System ensured no manual reconciliation. Consent App covered surgery approvals, and HRIS managed 100+ staff members. Hospital admin time dropped by 40%, and billing errors reduced to less than 1%.
Private Practice Physicians
Case Study 1: Dr. Nadeesha’s Practice – Going Paperless with EMR
A busy general physician, Dr. Nadeesha wanted to ditch paper files. X365 provided a slimline EMR, Online Booking, and Queue Management system. Within weeks, the clinic handled 25% more patients daily, while Accounting Integration tracked daily income without manual records.
Case Study 2: Dr. Perera’s Diabetes Clinic – Streamlined Patient Follow-Ups
Managing chronic care patients meant heavy follow-up. X365’s CRM, Lab Test Module, and Auto Reminders for follow-ups helped Dr. Perera increase repeat visits by 40%. Digital Consent Forms reduced legal exposure, and Asset Maintenance ensured medical equipment stayed compliant.



Private Practice Physicians

Case Study 1: Dr. Nadeesha’s Practice – Going Paperless with EMR
A busy general physician, Dr. Nadeesha wanted to ditch paper files. X365 provided a slimline EMR, Online Booking, and Queue Management system. Within weeks, the clinic handled 25% more patients daily, while Accounting Integration tracked daily income without manual records.
Case Study 2: Dr. Perera’s Diabetes Clinic – Streamlined Patient Follow-Ups
Managing chronic care patients meant heavy follow-up. X365’s CRM, Lab Test Module, and Auto Reminders for follow-ups helped Dr. Perera increase repeat visits by 40%. Digital Consent Forms reduced legal exposure, and Asset Maintenance ensured medical equipment stayed compliant.
Blood Testing Labs



Case Study 1: BioLabs Diagnostics – Lab Report Automation with ERP Sync
BioLabs needed to eliminate manual report generation and data mismatches. X365 delivered Lab Test Integration, linking equipment with the EMR to auto-upload results. Patients received PDF reports instantly via SMS. Their turnaround time dropped from 8 hours to 2.
Case Study 2: MediScan Labs – Managing Multi-Location Labs with Central Dashboard
MediScan operates three labs and needed central visibility. X365’s Multi-Location Inventory, Online Appointment, and Staff HRIS unified all branches. Managers now get instant performance insights per location, and POS is adapted for lab test packages. Customer satisfaction rose with faster check-ins and zero duplicate entries.
Blood Testing Labs

Case Study 1: BioLabs Diagnostics – Lab Report Automation with ERP Sync
BioLabs needed to eliminate manual report generation and data mismatches. X365 delivered Lab Test Integration, linking equipment with the EMR to auto-upload results. Patients received PDF reports instantly via SMS. Their turnaround time dropped from 8 hours to 2.
Case Study 2: MediScan Labs – Managing Multi-Location Labs with Central Dashboard
MediScan operates three labs and needed central visibility. X365’s Multi-Location Inventory, Online Appointment, and Staff HRIS unified all branches. Managers now get instant performance insights per location, and POS is adapted for lab test packages. Customer satisfaction rose with faster check-ins and zero duplicate entries.
Pricing
Affordable Pricing Tailored for Business Growth
At X365, our work speaks for itself. From custom web and mobile applications to cloud-powered platforms and digital marketing success stories, our portfolio showcases the results of creativity, collaboration, and technical excellence.


No High Upfront Fees
Enjoy affordable, risk-free entry with pricing plans tailored to fit businesses of all sizes and stages.
Scale As You Grow
Our flexible model grows with your business — upgrade anytime as your needs and success expand.

Transparent Revenue Share
Only pay a fair share — with a maximum 2% revenue cut, no hidden costs, just growth-focused pricing.

No High Upfront Fees
Enjoy affordable, risk-free entry with pricing plans tailored to fit businesses of all sizes and stages.

Scale As You Grow
Our flexible model grows with your business —upgrade anytime as your needs and success expand.

Transparent Revenue Share
Only pay a fair share — with a maximum 2% revenue cut, no hidden costs, just growth-focused pricing.